Customer Service
- Shipping & Delivery
Delivery is ABSOLUTELY FREE Australia wide.
Delivery is via Registered post and will require a signature on delivery. Please Note: All Registered Post will require a signature on arrival. If not, the parcel will be relocated to your local post office for collection. How long does delivery usually take after payment has been received? As a guide for estimated delivery times, use the following:
- Sydney, Melbourne, Brisbane Metro - Up to 2-working days
- Adelaide Metro - Up to 3- working days
- Perth, Darwin Metro - Up to 5- working days
- All other Areas - Up to 5- working days
- Privacy & Security
We take security very seriously and comply with the requirements of the Privacy Act 1988(Cth) incorporating the amendments made to it by the Privacy Amendment (Private Sector) Act 2000 (Cth) . For further information visit www.scaleplus.law.gov.au you can purchase products from our website in complete confidence. Your communication with our server is secure using 256 bit Secure Socket Layer (SSL) Technology where your browser supports it. This means that your personal details (including credit or debit card details) are encrypted when you transmit them to us.
Our online transactions are processed under a secure connection by PayPal.
If you require any further information please do not hesitate to contact Perfume Temptation customer service on sales@perfumetemptation.com.auAt all Perfume we understand how important privacy is to you. We take privacy and security very seriously and comply with the requirements of the Privacy Act 1988(Cth) incorporating the amendments made to it by the Privacy Amendment (Private Sector) Act 2000 (Cth) . For further information visit www.scaleplus.law.gov.au If you require any further information please do not hesitate to contact us via email at sales@perfumetemptation.com.au- Returns & Replacements
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If you are not completely satisfied with your product for any reason, Perfume Temptation is happy to refund your money. Providing the product is returned to us in its original condition and undamaged, including the outer packaging. Please include a receipt for the cost of returned postage, to claim postage costs. We cannot pay returned postage costs without this receipt. Please note we do not accept C.O.D returns.Please Note all returns need to be authorized by one of our staff before sending back. Please contact sales@perfumetemptation.com.au. Note there are no refunds on change of mind unless authorised and postage costs cannot be refunded in these cases. - Ordering
Following placement of your order, you will receive an e-mail confirmation notice at which time a legally binding contract will exist between you the customer and Perfume Temptation. Your order will then be despatched to you. Any date or period for delivery shall be considered as indicative only, although it is our policy to try to despatch all orders the same day as payment has been confirmed. Any product not available at the time of your order will be sent to you as soon as possible, when received from the supplier.- Payment
Payments must be made in Australian Dollars only, unless otherwise specified, and by one of the following payment methods Credit Cards- Visa, Mastercard, American Express or PayPal. Direct Deposit - please contact us for bank account details if this is your preferred methode of payment.- After Ordering
Following placement of your order, you will receive an e-mail confirmation notice. Your order will then be despatched to you. Any date or period for delivery shall be considered as indicative only, although it is our policy to try to despatch all orders the same day as payment has been confirmed.